Frequently Asked Questions

We offer multilingual children’s storybooks with Afro-diasporic themes, culturally grounded storytelling workshops, and partnerships with schools and libraries to integrate inclusive literature into learning environments.

Yes, we offer discounted rates for bulk purchases by schools, kindergartens (Kitas), libraries, and community organizations. Contact us at info@kindezi.de for details.

We accept PayPal and direct bank transfers (SEPA). Payment details are provided securely at checkout.

Orders are processed within 3-5 business days. We ship domestically within Germany and offer international shipping options at checkout.

Since our books include an online preview, we don't accept 'change of mind' returns. However, we replace any items with manufacturing defects within 14 days of receipt.